Terms & Conditions

• This portal acts as a digital assistance and facilitation platform for various government and digital services.
• We are not a government department or government authority.
• Approval, rejection, issuance, or processing of applications depends entirely on the respective department or authority.

Users must:

• Be legally eligible to use the requested service.
• Provide accurate and authentic information.
• Submit genuine documents.

Users are solely responsible for the correctness of:

• Personal details
• Uploaded documents
• Application information

Certain services may include:

• Service Fees
• Processing Charges
• Government Fees
• Convenience Charges

Refunds may not be available in the following situations:

• Incorrect information submitted by the user.
• Government application rejection.
• Service already processed.
• User cancellation after processing has started.

Processing times are estimated and may vary depending on:

• Government department workload
• Technical issues
• Verification requirements
• External agency delays

jansevamitra.qd.je does not guarantee specific completion timelines.

Users shall not:

• Submit false information.
• Upload forged documents.
• Attempt unauthorized access.
• Use the platform for illegal activities.
• Interfere with website operations.

All content, logos, designs, software, graphics, and branding on our portal are protected under applicable intellectual property laws.

Portal shall not be liable for:

• Government application rejection
• Delays by government authorities
• Technical interruptions
• Data loss beyond reasonable control
• Third-party service failures

We reserve the right to suspend or terminate any account involved in:

• Fraudulent activity
• Abuse of services
• Violation of these terms

Our portal reserves the right to update these Terms & Conditions at any time.

These Terms shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the jurisdiction of competent courts in India.